roma99Terms of Use

We at roma99 operate our platform according to clear terms that govern account creation, deposits, withdrawals, disputes, and user conduct. These terms apply to anyone accessing roma99 from Android, iOS, or desktop browsers. By registering an account on roma99, you agree to comply with these conditions and our policies on payment methods (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), account verification, and game rules.

This document outlines the rights and responsibilities of both roma99 and our account holders. We enforce these terms consistently across all players in supported jurisdictions. Our services are available only where local law permits. Users are responsible for verifying that access and use of roma99 comply with their own jurisdiction's regulations.

Read through the sections below to understand account eligibility, deposit and withdrawal mechanics, bonus conditions, dispute handling, and prohibited conduct on roma99. If you have questions about any term, contact our English-language support team via live chat or email.

Account Eligibility and Registration on roma99

To open an account on roma99, you must be of legal age in your jurisdiction (typically 18 or older) and reside in a region where our services are permitted by law. We do not accept registrations from players in jurisdictions where online gaming is prohibited. During registration, you provide an email address, phone number, and password. You are responsible for keeping your credentials confidential and for all activity on your account.

We require identity verification before your first withdrawal. This involves uploading a valid photo ID (KTP, passport, or equivalent) and proof of address. Verification protects your account and ensures compliance with local regulations. Until verification is complete, you can deposit and play but cannot withdraw funds. Most verifications complete within one business day.

You may not open multiple accounts on roma99 under different names or identities. If we detect duplicate accounts or fraudulent registration, we suspend the accounts involved and forfeit any balances. You agree not to share your account with others or allow unauthorized access.

Deposits and Payment Methods on roma99

Roma99 accepts deposits via eight payment channels: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet for e-wallets; mobile banking, local payment, online payment, e-wallet for bank transfers. E-wallet deposits settle instantly. Bank transfers process within minutes. We do not charge deposit fees. Your balance updates immediately upon payment confirmation.

When you deposit on roma99, funds are held in your account and can be used to place wagers, play slot games, join live-dealer tables, or participate in sportsbook markets (Liga 1, Piala Indonesia, Champions League, Premier League, MotoGP, badminton, esports). You agree that deposits are non-refundable except where local law requires otherwise or where roma99 determines an error occurred.

Withdrawals and Account Cashouts

We at roma99 process withdrawal requests to your original payment source. If you deposited via mobile banking, your cashout goes to local payment. If you used a online payment virtual account, funds return to your registered e-wallet account. This policy ensures security and prevents unauthorized transfers.

Withdrawal requests are processed subject to verification. If your account has not passed identity verification, we deny the withdrawal request and may contact you to complete KYC. Once verified, withdrawals typically process within the timeframe stated on our platform (subject to your bank's processing time). We do not charge withdrawal fees.

You may cancel a pending withdrawal before it settles. Once funds leave roma99 and enter your bank or e-wallet, the transaction is complete and cannot be reversed by us. We are not responsible for delays caused by your bank or payment provider.

Bonus Offers and Terms on roma99

From time to time, roma99 offers promotional bonuses (welcome offers, reload bonuses, seasonal promotions). Each bonus carries specific terms—such as wagering requirements, game restrictions, or expiration dates. When you claim a bonus on roma99, you agree to its terms. Bonuses are account credit only and cannot be withdrawn as cash unless specified in the offer.

We reserve the right to cancel or modify any bonus offer. If we detect abuse (such as collusion across accounts, use of bots, or exploitation of system errors), we forfeit the bonus and may suspend the involved accounts. Bonus funds and any winnings generated from bonus funds may be forfeited if terms are violated.

Game Rules and Conduct on roma99

Roma99 offers sportsbook betting (Liga 1, Piala Indonesia, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). Each game category has published rules. You are responsible for understanding the rules before wagering.

You agree not to engage in prohibited conduct on roma99, including: using automated tools or bots to access games; exploiting system glitches or errors; colluding with other players or staff; transmitting malware or attempting unauthorized access; or using roma99 for illegal purposes. Violation of these terms may result in account suspension, forfeiture of balances, and referral to relevant authorities.

Dispute Resolution and Complaints

If you have a dispute with roma99—such as a transaction error, missing winnings, or account access issue—contact our English-language support team immediately. Provide details of the dispute, relevant transaction IDs, and screenshots if applicable. Our team investigates and responds within three business days. If we find an error on roma99's side, we correct it. If the dispute requires further investigation, we keep you informed of progress.

We maintain transaction logs and game records for disputes. Roma99's records are the authoritative source for settlement disputes. If you disagree with our resolution, you may escalate the complaint to our management team for review. We aim for fair and transparent dispute handling.

Jurisdiction and Legal Notice

Roma99's services are available only where local law permits. We do not operate in jurisdictions where online gaming or sportsbook betting is prohibited. Users are responsible for verifying that their access to roma99 complies with their own jurisdiction's law. Roma99 is not responsible for users' non-compliance with local regulations.

These terms are governed by the laws of our operating jurisdiction. Any legal action or dispute must follow our dispute-resolution process first. If litigation becomes necessary, it will be conducted in the courts of our designated jurisdiction, not in your local courts.

Data Protection and Privacy

We at roma99 collect and store account information (name, email, phone, identity documents, payment details) to operate our platform, process transactions, and comply with regulations. Your data is protected with standard security practices. We do not sell or share your personal data with third parties except where required by law or to process your payments.

For full details on data handling, see our Privacy Policy. Your use of roma99 confirms that you have read and understood our privacy practices.

Limitation of Liability

Roma99 provides our platform and services on an "as-is" basis. We are not liable for indirect, incidental, or consequential damages arising from your use of roma99, including lost winnings, lost profits, or emotional distress. Our maximum liability for any single claim is limited to your account balance at the time of the claim.

We are not responsible for delays or failures caused by third parties (your bank, payment provider, internet service provider) or events outside our control (natural disasters, cyberattacks, regulatory changes). However, we maintain reasonable efforts to keep roma99 operational and secure.

Modification of Terms

We reserve the right to modify these terms at any time. Changes take effect when posted on roma99. Continued use of roma99 after posting constitutes acceptance of revised terms. We recommend reviewing these terms periodically.

By registering and using roma99, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, do not create an account on roma99.