roma99 Casino & Sportsbook Data Care

This page describes what we collect when you use roma99 and how we keep that data protected. When you register, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a bet on Liga 1, Piala Indonesia, or our live-dealer tables, we collect certain information. We process that information securely and disclose it only to third-party processors necessary for your account, payments, and legal compliance.

Our roma99 privacy framework covers account data, payment information, device details, and betting history. We do not sell your data to advertisers. We retain it only as long as your account remains active and as required by applicable law. This policy applies to all roma99 users in supported jurisdictions—whether you access via Android app, iOS browser, or desktop.

We at roma99 comply with data protection principles consistent with Indonesian law and international standards. If you have questions about how we handle your information, contact our support team via the Help Center or email address listed below.

What data we collect at roma99

When you create a roma99 account, we collect your email address, phone number, and password. During verification, we request a photo ID (KTP or passport) and proof of address. These documents are encrypted and stored securely; we do not share them with third parties except as required by law.

When you deposit on roma99 using DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we record the payment method, amount, timestamp, and transaction status. We do not store your full payment card details—third-party payment processors handle that sensitive information. We receive only a confirmation token and final status from them.

During gameplay, we collect data about which games you access, your bets, outcomes, and session timestamps. This data helps us maintain fair odds, prevent fraud, and provide you with accurate account history. We also collect device information—operating system, browser type, IP address, and approximate location—to detect unauthorized access and ensure account security.

How we use your data on roma99

We use your payment information to process deposits and withdrawals. We share this data with our payment processor partners who handle the actual fund transfer. These processors sign data-protection agreements with us and may not use your information for other purposes.

We use your identity documents (ID and address proof) to verify your account and comply with anti-money-laundering regulations. Once verified, we retain these documents in encrypted storage. If you request account deletion, we retain them only as long as law requires.

We use device and session data to detect fraud and unauthorized access. If your account shows unusual login patterns from a new city—say, Jakarta one hour and Surabaya the next—we may flag the session or require additional verification. This protects you from account takeover.

Third-party processors and data sharing at roma99

We at roma99 work with payment processors, identity-verification services, and analytics platforms. Here is how we share your data:

• Payment processors: We share your payment method, amount, and transaction reference with processors who facilitate mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment transfers. These processors may sit outside Indonesia.
• Identity verification: We share your ID and address documents with a third-party KYC service to verify your identity. This service compares your documents against known databases to prevent fraud.
• Analytics: We share anonymized session data with analytics platforms to understand how roma99 users interact with the platform. Your name and email are never shared; only device type, browser version, and aggregate play patterns are used.
• Legal compliance: If required by a court order or law enforcement in a jurisdiction where we operate, we may disclose your account data to authorities.

All third-party processors sign data-processing agreements with roma99 obligating them to protect your information and use it only for the stated purpose. We do not sell your data or permit re-use by processors for their own marketing.

Cookies and tracking on roma99

We at roma99 use cookies to keep you logged in across browser sessions and to remember your language preference. These are session cookies and persistent cookies—stored on your device, not shared with third parties. You can delete them anytime by clearing your browser cache.

We do not use cookies to track you across other websites. If you disable cookies in your browser, roma99 will still function, but you may need to log in more frequently. Mobile apps do not use cookies; they use token-based authentication stored securely on your phone.

Your rights regarding data on roma99

You have the right to request what data we hold about you. We at roma99 will compile your account data and send it to you within one business day. You have the right to correct inaccurate information—if your address is wrong, log into your roma99 account or contact support to update it. You have the right to request deletion of your account and associated data, subject to legal retention obligations. We retain transaction records for seven years to comply with financial regulations; personal details may be deleted sooner upon request.

Data storage and international transfer

We at roma99 store account data on servers located in multiple regions, some inside Indonesia and some outside. Your payment information may be transmitted to processors outside Indonesia to complete transactions. When data leaves Indonesia, it remains encrypted. Our processors comply with data-protection standards comparable to Indonesian law.

We do not warrant that foreign data storage is subject to the same legal protections as domestic storage. By using roma99, you consent to data transfer and storage across jurisdictions as necessary to operate our platform.

Security measures at roma99

We at roma99 use encryption (TLS/SSL) to protect data in transit. Account data is stored in encrypted databases with restricted access. Payment data is processed through PCI-compliant processors. We conduct regular security audits and penetration testing. We do not guarantee absolute security—no system is impenetrable—but we maintain industry-standard protections.

You are responsible for keeping your roma99 password confidential and logging out after each session, especially on shared devices. If you suspect unauthorized access to your account, change your password immediately and contact roma99 support.

Contact us about your data

Questions about this privacy policy or your data at roma99 can be directed to our support team. Visit the Help Center for email contact details. We respond to data-subject requests within one business day during normal hours. For urgent concerns, use the live chat feature available on roma99 during peak hours.

Roma99's services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's regulations. This privacy policy is governed by the laws applicable to the jurisdiction where roma99 operates.

Policy updates

We at roma99 may update this privacy policy to reflect changes in our services, payment methods, or legal requirements. When we update the policy, we notify users via email at least one week before the change takes effect. Continued use of roma99 after the notification date constitutes acceptance of the updated policy.

This privacy policy was last updated and is effective as of the date shown in our Help Center. We recommend reviewing it periodically to stay informed about how roma99 protects your data.